Privacy Policy
This Privacy Policy describes how https://dilevriero.tilda.ws/ (the “Website” or “we”) collects, uses, and discloses your Personal Data when you visit or make a purchase from the Website.
Contact
If you have questions, need more information about our privacy practices, or wish to make a complaint, please contact us by email at info@dilevriero.cz or by mail at:
Borzenets Diana, OSVČ, Identifikační číslo osoby: 21220697, U Mlýnského kanálu 687/7, 186 00, Praha, Czech Republic
Collecting Personal Data
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Data” refers to any information about an identifiable individual. Below is a list of the Personal Data we collect and why.
Device Information
The Website is not intended for individuals under the age of 16. We do not intentionally collect Personal Data from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at the address above to request deletion.
Sharing Personal Data
We share your Personal Data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use your Personal Data to provide targeted advertisements or marketing communications we believe may be of interest to you, with your explicit consent. For example:
You can opt out of targeted advertising by:
We use your Personal Data to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Data under the following lawful bases pursuant to the General Data Protection Regulation (GDPR):
When you place an order through the Website, we retain your Personal Data for our records unless and until you request its erasure, subject to legal obligations (e.g., 5 years for tax purposes under Czech law). For more information on your right to erasure, see the “Your Rights” section below.
Automatic Decision-Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) that has a legal or significant effect on you. We do not engage in fully automated decision-making with such effects.
Our platform provider Tilda and payment gateways may use limited automated decision-making for fraud prevention, such as:
If you are an EEA resident, you have the following rights under GDPR:
Your Personal Data may be processed in the Czech Republic and transferred outside the EEA (e.g., to Ukraine for business operations). We ensure GDPR compliance for such transfers using Standard Contractual Clauses (SCC) or other safeguards. For more information, consult Tilda’s privacy documentation: https://tilda.cc/privacy/.
Cookies
A cookie is a small piece of data downloaded to your device when you visit our Website. We use functional, performance, and analytics cookies to enhance your browsing experience, remember your preferences, and analyze Website usage.
Cookies Necessary for Website Functionality
You can manage cookies via your browser settings, often found in the “Tools” or “Preferences” menu. For more information, visit: www.allaboutcookies.org. Blocking cookies may impact Website functionality. To opt out of data sharing with advertising partners, see the “Behavioural Advertising” section above.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.
Changes
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on the Website with the revision date.
Complaints
If you have a complaint, contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, 170 00 Praha 7, Czech Republic, www.uoou.cz, or the relevant data protection authority in your country (e.g., Ukrainian Parliament Commissioner for Human Rights for Ukrainian residents).
Last updated: 21 May 2025
Contact
If you have questions, need more information about our privacy practices, or wish to make a complaint, please contact us by email at info@dilevriero.cz or by mail at:
Borzenets Diana, OSVČ, Identifikační číslo osoby: 21220697, U Mlýnského kanálu 687/7, 186 00, Praha, Czech Republic
Collecting Personal Data
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Data” refers to any information about an identifiable individual. Below is a list of the Personal Data we collect and why.
Device Information
- Purpose of Collection: To load the Website accurately, perform analytics to optimize the Website, and improve user experience.
- Source of Collection: Collected automatically when you access the Website using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a Business Purpose: Shared with our platform provider Tilda and analytics providers (e.g., Google Analytics).
- Personal Data Collected: Web browser version, IP address, time zone, cookie information, viewed pages or products, search terms, and interaction with the Website.
- Purpose of Collection: To provide products or services, fulfill our contract, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and, with your consent, provide information or advertising about our products or services.
- Source of Collection: Collected directly from you.
- Disclosure for a Business Purpose: Shared with our platform provider Tilda, payment gateways (e.g., Stripe, GoPay), and delivery services (e.g., Česká Pošta, PPL, DPD).
- Personal Data Collected: Name, billing address, shipping address, payment information (e.g., credit card numbers, bank details, or other accepted payment methods), email address, and phone number.
- Purpose of Collection: To provide customer support and respond to inquiries.
- Source of Collection: Collected directly from you.
- Disclosure for a Business Purpose: Shared with customer support tools, if applicable (e.g., email providers or CRM systems).
- Personal Data Collected: Name, email address, phone number, and any additional information you provide during support interactions (e.g., order details or feedback).
The Website is not intended for individuals under the age of 16. We do not intentionally collect Personal Data from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at the address above to request deletion.
Sharing Personal Data
We share your Personal Data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Tilda to power our online store. You can read more about how Tilda handles your Personal Data here: https://tilda.cc/privacy/.
- We share data with payment gateways (e.g., Stripe, GoPay) to process transactions.
- We share data with delivery services (e.g., Česká Pošta, PPL, DPD) to fulfill orders.
- We may share your Personal Data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to protect our rights.
We use your Personal Data to provide targeted advertisements or marketing communications we believe may be of interest to you, with your explicit consent. For example:
- We use Google Analytics to understand how customers use the Website. Read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We may share information about your Website usage, purchases, and ad interactions with advertising partners using cookies or similar technologies (subject to your consent, depending on your location).
You can opt out of targeted advertising by:
- Google: https://www.google.com/settings/ads/anonymous
- Digital Advertising Alliance: https://optout.aboutads.info/
We use your Personal Data to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Data under the following lawful bases pursuant to the General Data Protection Regulation (GDPR):
- Your consent (e.g., for cookies or marketing).
- Performance of a contract between you and the Website (e.g., order fulfillment).
- Compliance with legal obligations (e.g., Czech tax regulations).
- Our legitimate interests (e.g., improving Website functionality), provided they do not override your fundamental rights and freedoms.
When you place an order through the Website, we retain your Personal Data for our records unless and until you request its erasure, subject to legal obligations (e.g., 5 years for tax purposes under Czech law). For more information on your right to erasure, see the “Your Rights” section below.
Automatic Decision-Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) that has a legal or significant effect on you. We do not engage in fully automated decision-making with such effects.
Our platform provider Tilda and payment gateways may use limited automated decision-making for fraud prevention, such as:
- Temporary blacklisting of IP addresses associated with repeated failed transactions (lasting a few hours).
- Temporary blacklisting of payment methods linked to blacklisted IPs (lasting a few days).
If you are an EEA resident, you have the following rights under GDPR:
- Access the Personal Data we hold about you (Article 15).
- Request correction of inaccurate Personal Data (Article 16).
- Request erasure of your Personal Data (“right to be forgotten,” Article 17).
- Restrict processing of your Personal Data (Article 18).
- Object to processing of your Personal Data (Article 21).
- Request data portability (Article 20).
- Withdraw consent at any time (Article 7).
Your Personal Data may be processed in the Czech Republic and transferred outside the EEA (e.g., to Ukraine for business operations). We ensure GDPR compliance for such transfers using Standard Contractual Clauses (SCC) or other safeguards. For more information, consult Tilda’s privacy documentation: https://tilda.cc/privacy/.
Cookies
A cookie is a small piece of data downloaded to your device when you visit our Website. We use functional, performance, and analytics cookies to enhance your browsing experience, remember your preferences, and analyze Website usage.
Cookies Necessary for Website Functionality
- Name: _tilda
- Function: Used for Website functionality and user session management.
- Duration: Session
- Name: _tilda_session
- Function: Tracks user sessions for seamless navigation.
- Duration: Session
- Name: _tilda_uid
- Function: Tracks user interactions for Website personalization.
- Duration: 1 year
- Name: _ga
- Function: Google Analytics: Tracks Website usage.
- Duration: 2 years
- Name: _gid
- Function: Google Analytics: Tracks user sessions.
- Duration: 24 hours
- Name: _gat
- Function: Google Analytics: Limits data collection rate.
- Duration: 1 minute
You can manage cookies via your browser settings, often found in the “Tools” or “Preferences” menu. For more information, visit: www.allaboutcookies.org. Blocking cookies may impact Website functionality. To opt out of data sharing with advertising partners, see the “Behavioural Advertising” section above.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.
Changes
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on the Website with the revision date.
Complaints
If you have a complaint, contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, 170 00 Praha 7, Czech Republic, www.uoou.cz, or the relevant data protection authority in your country (e.g., Ukrainian Parliament Commissioner for Human Rights for Ukrainian residents).
Last updated: 21 May 2025
