Offer Agreement
Public Offer for the Conclusion of a Sale Contract
This document (hereinafter referred to as the “Offer”) is an official proposal by Borzenets Diana, OSVČ (Identifikační číslo osoby: 21220697), registered at U Mlýnského kanálu 687/7, 186 00, Praha, Czech Republic (hereinafter referred to as the “Seller”), to conclude a sale contract for goods through the website https://dilevriero.tilda.ws/ (hereinafter referred to as the “Website”) on the terms set out below. The Offer is addressed to individuals (hereinafter referred to as the “Buyer”).
1. General Provisions
1.1. This Offer governs the sale of women’s dresses and other goods presented on the Website.
1.2. Placing an order on the Website constitutes full and unconditional acceptance of the Offer’s terms (acceptance).
1.3. The Seller reserves the right to amend the Offer. The updated version is published on the Website with the date of revision.
2. Subject of the Contract
2.1. The Seller undertakes to transfer the goods selected on the Website to the Buyer, and the Buyer undertakes to accept and pay for the goods in accordance with the Offer’s terms.
2.2. The characteristics, price, and availability of goods are specified on the Website.
3. Order Placement
3.1. The Buyer places an order through the Website’s interface, providing necessary details (name, delivery address, contact information).
3.2. After placing an order, the Buyer receives confirmation via the provided email or phone number.
3.3. The order is considered accepted after the Seller confirms the availability of goods and payment terms.
4. Price and Payment
4.1. The price of goods is indicated on the Website in Czech Koruna (CZK) or another currency selected by the Buyer.
4.2. Payment is made through payment systems available on the Website (e.g., Stripe, GoPay, bank transfer).
4.3. The Seller issues an invoice or confirms payment after the order is placed.
4.4. All additional costs (e.g., payment system fees, delivery) are borne by the Buyer.
5. Delivery
5.1. Delivery is carried out via delivery services (e.g., Česká Pošta, PPL, DPD) within the timeframe specified on the Website or in the order confirmation.
5.2. Delivery costs depend on the region and selected service, as communicated to the Buyer during checkout.
5.3. The risk of accidental loss or damage to the goods passes to the Buyer upon transfer to the delivery service.
6. Returns and Exchanges
6.1. The Buyer has the right to return goods within 14 days of receipt without stating a reason, in accordance with Czech and EU law (Act No. 89/2012 Sb., EU Directive 2011/83/EU).
6.2. Returned goods must be in their original packaging, unused, and in their original condition.
6.3. Return shipping costs are borne by the Buyer unless otherwise specified on the Website.
6.4. Refunds are processed within 14 days of the Seller receiving the returned goods.
7. Warranties and Liability
7.1. The Seller guarantees that the goods conform to the description on the Website.
7.2. In case of defects, the Buyer is entitled to replacement or refund under Czech law (Act No. 89/2012 Sb.).
7.3. The Seller is not liable for delivery delays caused by third parties (e.g., delivery services).
8. Confidentiality
8.1. The Buyer’s Personal Data is processed in accordance with the Privacy Policy available on the Website (https://dilevriero.tilda.ws/privacy-policy).
8.2. The Seller undertakes to maintain data confidentiality and share it with third parties only to fulfill the order (e.g., delivery services, payment systems).
9. Force Majeure
9.1. The Seller is exempt from liability for failure to fulfill obligations under the Offer due to force majeure circumstances (e.g., natural disasters, changes in legislation).
10. Dispute Resolution
10.1. Disputes arising from the Offer are resolved in accordance with the laws of the Czech Republic.
10.2. The Buyer may file a complaint with the Czech Trade Inspection Authority (Česká obchodní inspekce) or use the EU’s online dispute resolution platform: https://ec.europa.eu/consumers/odr.
11. Contact Information
For questions related to the Offer, contact us:
  • Email: info@dilevriero.cz
  • Address: Borzenets Diana, OSVČ, Identifikační číslo osoby: 21220697, U Mlýnského kanálu 687/7, 186 00, Praha, Czech Republic
Last updated: 21 May 2025
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